What is expected on an assignment?

Support Agent -

Once you accept an assignment, we expect you to complete the job in the required time frame. It is imperative that you carefully read the shop instructions and follow them to the letter. We need your reports to be accurate and detailed, with the proper documentation included. We expect you to not draw attention to yourself and not reveal yourself as a mystery shopper. Do not take your assignment instructions with you inside the business and do not be obvious about writing notes. If the employees know you are a mystery shopper, they will behave differently.

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